AI … ai, ai! AI is amazing, but in the area of customer service, it doesn’t always deliver (yet) so companies need to be mindful of the effect on their reputation, writes Emma Murphy
The 1% Club It's about putting your money - or your resources - where the ESG mouth is. Here's a idea to utilise what we have for the greater (community) good.
Is the four day week inevitable? As businesses start to get employees back into the workplace is the four day week inevitable, whether the bosses like it or not? Fiona Harris ponders the question.